Terms of service

Water Filters Canada – Service Policy

At Water Filters Canada, we are committed to providing reliable products and dependable support for all your water filtration and UV system needs. As an online supplier, our focus is on ensuring that every customer receives high-quality products, accurate information, and efficient service throughout their purchase experience.

Scope of Service

Water Filters Canada is an online supplier of:

  • UV disinfection systems

  • Water filtration systems (residential, commercial, and specialty)

  • Replacement parts and accessories

We do not offer in-field servicing, installation, or system maintenance. However, we are happy to provide technical support, documentation, and guidance to assist customers or their contractors.

Technical Support

We provide:

  • Product selection guidance

  • Installation manuals and user guides

  • Technical datasheets and wiring diagrams

  • Troubleshooting advice via email or phone

Support Hours

Monday to Friday — 9:00 AM to 5:00 PM (EST)

📞 Phone: 905-447-0306
📧 Email: info@waterfilterscanada.ca